FAQ
Frequently Asked Question
Q1:Can i get artificial flowers samples from your company for free?
A :Free sample is available.But if you want more sample,we have to charge you.
Q2:Can i make my own designs?
A :We customize a lot of new products,according to your designs,pictures or even your idea.We create new samples for free!
Q3:How much time to make these?
A :Normally only one or two days to make samples,production takes no more than 1 week if the color was not too much complicated.
Q4:How to transport it?
A :Usually by ship.if less than one CBM,we suggest air freight.A full container is the best,because boxes for these products are normally big.
Q5:How can we check the goods are all well before package and shipping?
A :Before shipping,we will send pictures to you .And check everyting is ok,then we pack and ship.This is our responsibility to every customer.We also support third-party audits.
Q6:Does artificial flower arrangement include props? For example, does the flower wall include a metal rack to hang the flower wall?
A :Artificial flower arrangement does not include props. The stand for the flower wall can be purchased separately in our store. Search "rack" in the search bar
A :Artificial flower arrangement does not include props. The stand for the flower wall can be purchased separately in our store. Search "rack" in the search bar